Refund Policy

In the unlikely event that you are not satisfied with your canvas upon receipt, please contact us at customercare@kartoonify.ae and we will do all we can to put it right.


Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.  


Refunds
If you are unsatisfied with your canvas upon arrival, please contact us immediately via the email address above, and we will do all we can to help you. 

Cancellation Policy

Unfortunately, due to the fact that your order is personalised we cannot accept cancellation requests.